Contact Us

Support
Hours

24/7 Support Except Christmas and Thanksgiving

PHONE SUPPORT

833-491-0344 TTY-833-655-2437
Call our Customer Support Representatives 24 hours
per day, 7 days a week.

MESSAGING SUPPORT

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Provider Services

Email to Provider Services

ONLINE SUPPORT

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Web Chat Hours of Operation
Monday - Friday
7 a.m. - 11 p.m. ET

GRIEVANCE & APPEAL

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Grievance & Appeal information may be submitted online, or you may print the forms, enter the information, and mail them in for a decision.

For additional contact options including telephone/fax numbers, and email/physical mailing address, Click here